Enter the number of Days Back you want to look in order to display work request records for that period.
Select a Status: Any or New.
Use the row of Filters (under each column heading)
to group and sort the results. For instance, in the Work
Request Number or Status
column you can enter data in the field and then click the Filter 
shortcut
to select a rule to apply (less than, equal to, between, starts with,
and so forth). Filters can be applied to multiple columns at once.
NOTE
Click the red X
in the screen heading to display or hide this filter row. Alternatively,
click the filter shortcut to display
the filter row.
Once the desired results display you can use the Toolbar to export the data to various formats, print the results, add the view to My Portal, and change the default screen layout.
Click Work Request Form button in the screen heading to create a new Work Request. The form displays in a separate tab. Complete the information and submit.
Click the Dispatch hyperlink in the first column of any individual record to create a new Work Order from the Work Request.