SKYLINE Users, In-House Providers, and Vendor Providers can add service charges for a work order in the Portal, without having to navigate back to SKYLINE. The link to Add a Service Charge is located on the Service Charge tab of the Work Order Form.
Description of Services Provided - Enter a description of this particular work done as part of the overall work order. There may be multiple services charges added for one work order.
Diagnosis - Select from a list of common reasons that the work needed to be performed, such as normal wear and tear, accidental, or defective parts.
Provider Type - Select either In-House or Vendor provider. The Provider selection list is dynamic based on the provider type. If you logged into the Provider Portal, this field cannot be modified.
Provider - Select the Provider who performed this work. Providers are added in SKYLINE FM/WO Provider Management and Vendor Providers are retrieved from AP Vendor Information. If you logged into the Provider Portal, this field cannot be modified.
NOTE If the work order's unit is in a Property which is part of a Fund, the Vendor selection list displays the Fund-level Vendors.
Service Date - Select the date the service was performed or started.
Start / End Time - Enter a beginning and ending time for this work. Enter time as 1:30pm or 9:00 am. These are optional fields.
Elapsed - The time elapsed is calculated based on the beginning and ending time entered. Optionally, you can enter the number of hours manually (such as 4.5) if the beginning and ending time fields are left blank.
Cost/Hour - Enter the dollar amount per hour that this vendor charges for service. You can also click the down arrow to select a rate schedule. Rates are created in SKYLINE FM/WO Provider Management.
Service Charge Table -
Item - The service charge can be split into separate components: Labor, Materials, Sub contractors, and Miscellaneous
Our Cost - Enter the labor cost for each component, as necessary, that you want to bill the tenant.
Type - Identify the type of Adjustment you are making: N (none), P (percentage), or A (amount)
Adjustment - Enter an adjustment to the labor cost. This may be a percentage or dollar amount over the actual cost to repay the manager for administrative and management costs to get the work completed.
Sales Tax - Either enter a sales tax amount or click the adjacent box to display a tax rate calculator. The calculator screen displays the taxable amount based on the Our Cost field, but this can be modified. Enter the tax rate % and the screen calculates the Amount of Tax and Total Charges with Tax. Click OK to display these results on the Service Charge table.
Invoice Charge - This column totals the cost, adjustment, and tax for a total invoice amount per component.
Use this tab to add notes about this Service Charge.
Click Add New Record to create a new note.
Notes include:
Date, which is the current system date and cannot be modified
Initials of the SKYLINE user entering the note (read only)
Note text
Once you have completed the Note Text, click Insert Note to save your work. Continue
to click Add New Record
to add additional notes. Once Note records
existing you can Edit or Delete them.