Add a Service Charge

SKYLINE Users, In-House Providers, and Vendor Providers can add service charges for a work order in the Portal, without having to navigate back to SKYLINE. The link to Add a Service Charge is located on the Service Charge tab of the Work Order Form.

Charge General Information Tab

Description of Services Provided - Enter a description of this particular work done as part of the overall work order. There may be multiple services charges added for one work order.

Diagnosis - Select from a list of common reasons that the work needed to be performed, such as normal wear and tear, accidental, or defective parts.

Provider Type - Select either In-House or Vendor provider. The Provider selection list is dynamic based on the provider type. If you logged into the Provider Portal, this field cannot be modified.

Provider - Select the Provider who performed this work. Providers are added in SKYLINE FM/WO Provider Management and Vendor Providers are retrieved from AP Vendor Information. If you logged into the Provider Portal, this field cannot be modified.

NOTE   If the work order's unit is in a Property which is part of a Fund, the Vendor selection list displays the Fund-level Vendors.

Service Date - Select the date the service was performed or started.

Start / End Time - Enter a beginning and ending time for this work. Enter time as 1:30pm or 9:00 am. These are optional fields.

Elapsed - The time elapsed is calculated based on the beginning and ending time entered. Optionally, you can enter the number of hours manually (such as 4.5) if the beginning and ending time fields are left blank.

Cost/Hour - Enter the dollar amount per hour that this vendor charges for service. You can also click the down arrow to select a rate schedule. Rates are created in SKYLINE FM/WO Provider Management.  

Service Charge Table -

Notes Tab

Use this tab to add notes about this Service Charge.

Click Add New Record to create a new note.

Notes include:

Once you have completed the Note Text, click Insert Note   to save your work. Continue to click Add New Record  to add additional notes. Once Note records existing you can Edit or Delete them.